To book with 100% Kokoda Pty Ltd, (herein called 100% Kokoda) we require a 20% (non-fundable) deposit of the full package cost. Should you desire, you are welcome to pay for your adventure in full at the time of booking.
Should you pay in full at the time of booking, please be aware that 20% of the full package cost remains non-refundable. The 20% is non-refundable as it covers our cost to facilitate your administration. Should you desire, you’re welcome to pay for your adventure incrementally and interest free. You are also welcome to pay the balance of your account in one payment, not later than six-weeks prior to the date of your intended arrival to chosen adventure destination. Receipt of your adventure fee eight-weeks prior allows 100% Kokoda to facilitate payments to external suppliers for the facilitation your adventure.
Please be aware: Within eight-weeks of the date of travel, should you decide that you no longer wish to travel, or you can no longer travel on the chosen date, your money is no longer refundable, it has been spent in good faith with our suppliers for the facilitation of your adventure. You now hold travel credits with 100% Kokoda to the value of your invested funds.
Please be aware: You are entitled to transfer your 100% Kokoda travel credits to another adventure within a 12-month period. You are also entitled to transfer your 100% Kokoda travel credits to a third-party. In the event the third-party option is chosen, 100% Kokoda requires an additional 20% deposit for the facilitation of new administration for the third-party.
Please be aware: You will be contacted by 100% Kokoda nine-weeks prior to the date of intended travel to seek your endorsement to proceed with your booking. Should you decide you longer wish to proceed with your booking, you are entitled to a refund on all invested monies, except the ‘non-refundable 20% deposit’. Notification of your intended withdrawal must be confirmed with 100% Kokoda prior to six-weeks of the intended date of arrival to your chosen adventure destination.
Please be aware: That in the event you decide within eight-weeks prior to the date of travel that you no longer wish to travel with 100% Kokoda, or you are unable to travel within the following 12-month period, you are required to seek a refund of your monies through your personal travel insurer.
Insurance: 100% Kokoda recommends that you obtain personal travel insurance prior to booking your adventure with us. A travel insurance policy purchased at the earliest available opportunity affords the highest chance of payout. Please do not delay the purchase of travel insurance, insurance companies retain the right to refuse making payment due to a lack of time between the purchase of a policy and an application for payment. In the event you are not entitled to a refund of your monies aligned with this 100% Kokoda refund policy, and you do not wish to use your travel credits within the following 12-month period, 100% Kokoda is not liable for the release of funds.
COVID related issues: In the event that a COVID travel restriction is emplaced within six weeks of the date of intended travel, 100% Kokoda holds travel credits to the value of your investment for a period of 12 months, you are not entitled to a refund. With respect to your vaccination status, please note: 100% Kokoda respect your right to receive or not receive a COVID 19 vaccination. 100% Kokoda takes no stand on vaccinated/ non-vaccinated participation; however, we are subject to Papua New Guinean in addition to Australian State and Territory legislations that can be. Legislation with respect to COVID 19 vaccination status may dictate a client's participation, and 100% Kokoda is under no obligation to refund any monies as a result of Papua New Guinean or Australian State and Territory Legislation with respect to your vaccination status and travel, this is your responsibility. Any refund in relation to your vaccination status remains your responsibility and no refund will be issued outside of the normal refund policy.
If you have any questions in relation to our refund policy, please don’t hesitate in contacting us on 0416 611 614 or email, cam@100wwa.com.au
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
When You pay for a product and/or a service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity. Such information may include, without limitation:
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:
The Company may use Personal Data for the following purposes:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may use third-party Service providers to monitor and analyse the use of our Service.
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
When You use Our Service to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify your identity
We may use third-party Service Providers to provide better improvement of our Service.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
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